Comprehensive Privacy Statement
Woodwards Law Limited
Comprehensive Privacy Policy
Who are we?
Woodward Solicitors ("We") are committed to protecting and respecting your privacy.
This policy (together with our terms of use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, whether via this website or otherwise, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of UK and European data protection and e-privacy legislation (Data Protection Legislation), the data controller is Woodward Solicitors and our head office address is 4 - 6 Library Street, Wigan, Lancashire, WN1 1NN.
Information we collect from you
Where you provide us with information about other people, you must make sure that they have seen a copy of this privacy policy and are comfortable with you giving us their information.
We will collect and process the following data about you:
Information you give us.
This is information about you that you give us by filling in forms on our website www.woodwardsolicitors.co.uk (our website) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use a secure part of our website, subscribe to any of our updates or newsletters, search for a service, make an enquiry, request a quotation, make a payment on our website, engage us to provide services, during the course of a legal matter, participate in social media functions on our website, enter a competition, promotion or survey, register for an event and when you report a problem with our website.
The information you give us may include your name, position, company, contact details (such as address, e-mail address and phone number), your personal preferences, choices and requirements specific to particular requests or services, financial and credit card information, personal description and photograph.
Where you are our client, for certain types of legal matters occasionally you may give us certain special categories of personal data. This includes information about your health, your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, your sex life or sexual orientation, biometric information to uniquely identify you or your genetics (Special Categories of Data). You may give us information about criminal convictions or offences.
Information we collect about you.
With regard to each of your visits to our website we may automatically collect the following information:
Technical information, including:
Information we receive from other sources.
This is information we receive about you from other sources. For example, we may obtain your name, address, telephone number or email address from publicly available information such as on the internet.
We are working closely with third parties (including, for example, business partners, accountants, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive personal information about you from them.
Where you are our client, for certain types of legal matters occasionally such third parties, such as Counsel or medical professionals, may disclose Special Categories of Data to us or information about criminal convictions or offences. Our clients or enquirers may give us personal data (including Special Categories of Data or information regarding criminal convictions or offences relating to you during the course of a matter or in the course of obtaining a fee estimate from us which we process in accordance with the strict obligations of confidentiality to which we are subject under the general law, regulations and professional requirements.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website.
Legal grounds for collection and use of your personal information
We will only collect, use and otherwise handle your personal information when:
Uses made of the information
We use information held about you in the following ways:
If you are a client, Counsel, supplier or referrer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous legal matter where you instructed us or an enquiry made to us unless you specifically consent to other marketing emails. If you do not want us to use your data in this way, you can opt out. If you opt out of marketing communications, your visit to and use of the website, the response to your enquiry and your use of our legal services will not be affected.
Marketing Opt-Out – you are entitled to opt-out of marketing communications at any time and free of charge by emailing enquiries@woodwardsolicitors.co.uk or by using the “unsubscribe” option included in any marketing e-mail or other marketing material received from us.
We may also use any personal information that you provide to us:
If you choose not to provide personal information requested by us, we may not be able to provide you with the information and/or services you have requested or otherwise fulfil the purpose(s) for which we have asked for the personal information. Aside from this, your visit to the website will remain unaffected.
Information we collect about you. We will use this information:
Disclosure of your information
Some services that we provide require the involvement of third parties. We have carefully selected these third parties and taken steps to ensure that your personal information is adequately protected.
You agree that we have the right to share your personal information with the following third parties:
i) Google Analytics
This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics works using cookies.
Google Analytics cookies collect your IP address, however, because IP anonymisation is used on this website, your IP address will be shortened (and therefore anonymised) as soon as technically possible and before it is stored or otherwise used in connection with Google Analytics.
The anonymisation process takes place within the European Union or the European Economic Area, except in exceptional cases, where your full IP address may be sent to a Google server in the USA and shortened there.
We use the information collected by Google Analytics cookies to find out about how visitors use our website.
The IP address sent by your browser in connection with Google Analytics will not be combined by Google, with other data.
You can prevent Google Analytics cookies from being stored by setting your browser software accordingly. However, please note that you may not then be able to make full use of all the website's functions.
You can also opt-out of Google Analytics by downloading and installing the browser plug-in available at the following link: Google Analytics Opt-out Browser Add-on.
ii) Sharing with our group companies
The personal information you provide on the website is collected by Woodward Solicitors. However where you ask or indicate that we should do so (e.g. in an online form) or where we are otherwise legally permitted to do so in accordance with this privacy policy, we may transfer your personal information between and to our group companies. Group companies are our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
When a group company intends to use your personal information for a new purpose, they will let you know about this.
iii) Sharing with our service providers
We may share your personal information with our third party service providers based in the UK or the European Economic Area (“EEA”) who we engage to process the information that we collect from you on the website or otherwise, and/or to host and maintain our website, content or services, on our behalf and in accordance with this privacy policy.
We will let you know if we need to transfer your personal information to any third party service providers located outside of the EEA.
Where we employ third party companies or individuals to process personal information provided by us (and not collected by them), they only use this personal information on our behalf and in line with our instructions and this privacy policy.
iv) Sharing with other selected third parties
We may share your personal information with selected third parties including:
We will disclose your personal information to third parties:
How long do we store personal information?
It is our policy to retain your personal information for the length of time required for the specific purpose or purposes for which it was collected. Such purposes are set out in this privacy policy.
Where you are a client:
Where we keep personal data for a longer period than is set out in our terms of business, we will ensure that your personal data will continue to be treated in accordance with this privacy policy.
Where we store your personal data
All information you provide to us is stored in our offices or off-site secure storage or on our secure servers. Any payment transactions will be processed securely. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Confidentiality
We acknowledge that the information you provide may be confidential. We will maintain the confidentiality of and protect your confidential information in accordance with all applicable laws.
Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (when we collect your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on our welcome email or by letting us know when we collect your information. You can also exercise the right at any time by contacting us at enquiries@woodwardsolicitors.co.uk.
Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
If you wish to:
please contact us at enquiries@woodwardsolicitors.co.uk.
Where you request access to your personal information, we will fulfil your request by sending your copy electronically, unless the request expressly specifies a different method. For any subsequent access request, we may charge you an administrative fee. In order to comply with your request, we may ask you to verify your identity.
We will provide you with all rights in relation to your personal information to which you are entitled under applicable law. If you are unhappy with the way that we have handled your personal information, you can make a complaint to the authority responsible for data protection in the country that you are based. Contact details are typically available online, or alternatively, you may ask us for assistance at enquiries@woodwardsolicitors.co.uk. In the UK the data protection authority is the Information Commissioner’s Office (ICO), tel 0303 123 1113, website www.ico.org.uk. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Changes to our privacy policy
Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to enquiries@woodwardsolicitors.co.uk.
Issue date: 10th December 2018